InformationMotoringWelcome Guide

What to do if you have an accident

If you are involved in an accident you must do the following:

Do not move a victim unless the situation demands so.

Be careful not to aggravate the injury. For example, moving a victim can cause more harm if they have a spinal or neck injury or are bleeding excessively.

If anyone is hurt and requires an ambulance, dial 999 and an operator will assist you.

Only administer first aid if you are qualified to do so.

Notify the police immediately, and be honest when providing accident details.

If in an accident where both vehicles can be driven, they should be moved to the side of the road to avoid holding up traffic.

The traffic police will arrive, evaluate the crash and fill out the Accident Form.

A copy of the Accident Form will be given to both individuals involved in the crash. You will need to take the form to your insurance company to proceed with vehicle repair.

When there are injuries involved please excercise extreme care.

Do not move a victim unless the situation demands so.

Be careful not to aggravate the injury. For example, moving a victim can cause more harm if they have a spinal or neck injury or are bleeding excessively.

If anyone is hurt and requires an ambulance, dial 999 and an operator will assist you.

Only administer first aid if you are qualified to do so.

Notify the police immediately, and be honest when providing accident details.

If in an accident where both vehicles can be driven, they should be moved to the side of the road to avoid holding up traffic.

The traffic police will arrive, evaluate the crash and fill out the Accident Form.

A copy of the Accident Form will be given to both individuals involved in the crash. You will need to take the form to your insurance company to proceed with vehicle repair.

Guidance in Case of Vehicle Breakdown

Road Service Patrol is a new service launched by the Abu Dhabi Department of Transport in coordination with Abu Dhabi Police. The service is free of charge and can be reached 24 hours a day on the toll free number 999. This service includes following:

Towing cars in case of auto failure from the main road and moving them to safer locations to ensure the safety of drivers and the smooth flow of traffic.

Offering services such as changing tyres, identifying flat battery, jumpstarting and topping up fuel and coolant if needed, to enable vehicles to reach the closest petrol station in the vicinity.

Providing first aid to accident victims and assisting the police and other related parties involved.

In case your vehicle breaks down you must:

Move the vehicle off the road to make sure your vehicle is not a hazard to other road users.

Turn on hazard lights to warn approaching drivers.

Get out of the vehicle and stand well away from the carriageway.

If it is dark, keep your parking lights/side lights on Call 999 to access Road Service Petrol.

You must use either spotlights or a three dimensional warning triangle when parking at night, if the road is not equipped with streetlights or the visibility is poor (Article 64, UAE Federal Traffic Law Number 21, 1995).

Reference: The Official

Road User Code

of the Emirate of Abu Dhabi